Frequently Asked Questions

The creation of the logo is divided into two phases, the first:

  1. Briefing with the client (in person or online)
  2. Budget presentation

 

If the quote is approved, we continue the process and move on to the second phase, which consists of:

  1. Concept study, lettering, symbol and colours
  2. Proposal presentation
  3. Development and revisions
  4. Finalisation

It's rarely the first time and there are always revisions to be made. Don't be alarmed, the prices shown include up to three revisions free of charge, only after that an hourly rate is charged.

Logo creation can be ordered in three different ways and at different costs:

  1. Logo with colour study
  2. The project is delivered only with the logo and the colours used (CMYK, RGB and PANTONES), in digital format.
  3. Logo with Standards Manual
  4. The project is delivered with the logo and standards manual, in digital format. The standards manual contains the colours, fonts and rules for using the logo.
  5. Logo with Standards Manual and Stationary
  6. The project is delivered with the logo, standards manual and stationary in digital format.
  7. The standards manual contains the colours, fonts and rules for using the logo.
  8. The stationary is designed for business cards, letterhead, continuation paper and envelopes.

In any of these options, the presentation of the logo is always the first step. Only once the logo has been approved do we move on to the standards manual and/or stationary. However, during the presentation of the logo, you may be asked to see how it works in an application (business card, letterhead, etc.), free of charge.

Once the project has been finalised and the agreed amount has been paid, the logo is sent by email or Dropbox in the following formats: Corel Draw (CDR), Illustrator (AI), Photoshop (PSD), JPG, PNG, PDF, EPS and TIFF. The standards manual is delivered in editable digital format (PDF).

With these formats you can do any graphic or web work, always with quality.

A very important point, which I make a point of mentioning, is that all my projects are delivered to the client in digital format, so that the client is not dependent on me if they want to move on to another professional.

But don't stress if you lose the files and/or can't find them, I always have backups of my projects.

In the best sense of the word, the client asked for it, paid for it... the files belong to the client.

It basically works in the same way as the logo creation process:

  1. briefing with the client (in person or online)
  2. the client provides all the elements in digital format (photos, texts, translations...)
  3. then we move on to the creative part, always focussing on achieving what the client wants.

Once the first proposal has been submitted, the price includes three revisions. Thereafter, an hourly rate is charged.

The files are delivered to the client in PDF format as Final Art, ready for printing.

A very important point, which I make a point of mentioning, is that all my projects are delivered to the client in digital format, so that the client is not dependent on me if they want to move on to another professional.

As a rule, payments are made as follows:

  • 50% when the contract is awarded
  • 50% on delivery of the work

Payment methods:

  • Cash
  • Bank transfer

It depends a little on the type of project and our workload at the time, but we can give some examples in a normal situation:

Branding:

  • logo creation - 3 to 5 days (depends on whether there's a standards manual, stationary)
  • A5 flyer creation - 2 days
  • triptic creation - 2 to 3 days

Website development:

  • institutional website 10 to 15 days
  • online shop 30 to 45 days

In the quotation file, the client is informed of the project's delivery time. In order to meet our deadline, the client must respect the steps mentioned in the file, namely the awarding of the contract and the delivery of the content on time.

We work to tight deadlines every day, so we're very comfortable with that. If we can't meet the client's deadline and there's no flexibility, we simply won't accept the project.

The development of a website is divided into two phases:

  1. Briefing with the client (in person or online)
  2. Budget presentation

If the quote is approved, we continue the process and move on to the second phase, which consists of:

  1. Study of concept, structure, colours and dynamics
  2. Presentation of proposal (layout)
  3. Submission of all the elements (texts, translations, photos...) by the client, in digital format
  4. Development
  5. Finalisation